by JudyJB » Sun Jun 09, 2019 3:22 am
Pooker, just to be clear, the paint has held up wonderfully, as has the engine and transmission, but the rest is pretty much the usual crap!
The engine and transmission were made by Ford, and when I bought it, I was working at Ford developing a training program on quality for hourly team leaders for the Ford Corporate Quality guys. They were the Six-Sigma group, meaning they went farther than the normal bell curve with quality. They told me I should be able to get 300,000-400,000 miles on that v10 engine. I had worked with them for a whole year, and they were not trying to sell me anything. (Their offices were on the outside edges of a very large room. In the middle were big bins full of things returned from dealers all across the country--sideview mirrors, bumpers, engine parts, brakes, etc. so they knew what they were talking about.) They were right--the engine and transmission are about the only parts I have NOT had problems with.
I have had regular problems with drawer latches, water pumps, outside storage bins leaking during rain, faucets, couch, sinks leaking, toilets, plumbing, you name it. I don't know how they got the paint right, to tell you the truth, because they got almost everything else wrong. My recent shower faucet failure was due to their using wood screws to hold the faucets on instead of the regular screws that come with faucets!! I am guessing someone lost the screws and just used what he found on the factory floor!
I spent almost 30 years working for the automotive industry, and can attest to the terrific gains they have made in quality since I started there in 1986. (When I worked for a training company in the 90s and early 00s, I visited over 50 GM plants, so I got to see a lot of manufacturing, rightly or wrongly done. I worked for Ford from 2005-2012, although that was mostly doing finance courses.) Unfortunately, the RV manufacturers are still way back in the early 80s! The big problem is that they make these things one at a time, not on a modern real assembly line where standards are controlled by computer programs that catch errors as they are being made, not months or years later. In an RV factory, there is no one or no computer to catch a guy losing the screws that came with the faucet and picking up some wood screws instead because that was the easiest fix at the time!
One of the things with robots is that they do the job the same way every single time with no errors. These guys who make RVs do their jobs any which way and however is fastest and easiest. I went to visit three RV plants before I bought mine, and frankly none of them did things the way I knew they should be done, but I bought one anyway. No choice. As one guy with a $400,000 RV I met in Florida said, "They're all crap!"
If you ever get to Detroit, go to the Henry Ford Museum in Dearborn, MI, and take the factory tour. You will be taken to the Dearborn Truck Plant, which is one of the most modern in the country. You will be shown all the ways that errors are prevented in a modern factory. In that factory and many others, if an assembly line worker tried to put in the wrong screws or failed to tighten something, a sensor would catch it and lights would flash and sirens howl! If it was not immediately fixed, the assembly line would shut down. Really! This is called Poka Yoke, one of the weird things I learned on the job. Look it up for fun.
And spend a day touring the Henry Ford Museum and Greenfield Village, as well. And while in Detroit, spend at least a full day at the Detroit Institute of Arts, and half a day wandering around downtown and the riverfront!