Now that I will be on the road I have to look into upgrading my phone and decided to get an iPhone. What misery I got from Verizon. I signed a contract with them last year that they don't even carry any more because no one in their right mind would sign it now. After a lot of hassle they gave me the half price they are charging new customers for the same service. But they keep telling me how good it was of them to do that...since I singed the contract they have the right to charge me double for another year unless they decided to be "nice."
Now I want to upgrade the phone, but they said not until next year - because of the contract I signed (wha? you can't upgrade?). And if I pay to cancel the contract, they will delete my phone number so I can't port it over. I checked on this, and that not right, actually, it's illegal to tell me that.
A much better experience when I went to Radio Shack. They will give me the same iPhone for less, will cancel Verizon's contract for me (I will have to pay, but there will be no other consequence), they will port over the number, pull over my contacts to my new phone, and give me an inexpensive pay as you go service. Go Radio Shack. Or, at leas I hope this goes a lot better than Verizon..I'm sure I'm going to be living off my phone.