Caring Auto Dealer?

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Caring Auto Dealer?

Postby Pooker » Tue Mar 02, 2010 10:41 am

We so often hear negatives about car dealers that I just wanted to share a pleasant experience I had with an auto dealership. Those of us who own Saturns because they are great toads all know the sinking feeling of Saturn going out of business and wondering how it will affect us. I received a recall notice and promptly made an appointment with my local Saturn dealer (which was still in business - still have new cars, repairs, etc). The day before my appointment, they told me they were now an Acura dealer and would no longer service Saturns! Nothing could be announced until the legal papers were signed that day. They suggested I use the Chevrolet dealership across the street from now on.

When I called the Chevy dealer, they knew it was coming sometime, but hadn't been officially notified yet. The Service Manager was taken by surprise, but made an appointment for the same time my appointment with Saturn had been the very next day. When I arrived, he joked that he'd probably be getting overwelmed with Saturn calls and better gear up. He had me wait 10 minutes while they checked to see if my car was one of those that would need the whole fuel pump replaced - it was. He asked me if I would like their shuttle to take me home or to the mall or wherever I wanted since it would be about 4 hours. I opted for the mall. As I got in their shuttle van, workers were putting up a sign over their bays "Welcome, Saturn Owners". I had a pleasant shopping trip and the shuttle picked me up again. Every one of the Chevy dealer's employees, from the Service Manager and shuttle drivers, on down to the guy who washed my car before giving it back to me said how happy they were to have me bring my car there. And, of course, it didn't cost anything because it was a recall. Almost makes me wish I'd bought a Chevy! It's nice to know my orphan car is welcome somewhere.

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Re: Caring Auto Dealer?

Postby VickieP » Tue Mar 02, 2010 10:48 am

I know you're relieved now, knowing that you will be well taken care of. :D
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Re: Caring Auto Dealer?

Postby carold » Tue Mar 02, 2010 11:56 am

What a nice experience, Pooker. Glad it all worked out. carold
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Re: Caring Auto Dealer?

Postby sharon » Tue Mar 02, 2010 12:07 pm

Knowing all of the troubles you have had with dealers in the last couple of years (think Camping World and tire dealer! :lol: ) I am soooo glad that you finally had a good experience!!! Just warms the cockles of my heart! Looking forward to seeing you on Friday! Trying to talk Miss Donna into taking off from work early and meeting us there. Thought I was going to have to delay our start time after I found out that Fri was Grandparents day at school, but it's over at noon, a quick trip to McDonalds with the crew and then I'm good to go! Been lifting a heavier weight at the gym with my right arm in preparation. Expect a new and improved Chewy when you get here... :D Probably not ready for a smooch yet, but at least we'll be able to carry on a conversation.
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Re: Caring Auto Dealer?

Postby VickieP » Tue Mar 02, 2010 12:51 pm

sharon wrote: Been lifting a heavier weight at the gym with my right arm in preparation.

Explanation please! :lol: Just what will you two be getting into? :roll:
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Re: Caring Auto Dealer?

Postby retiredhappy » Tue Mar 02, 2010 2:10 pm

How nice to find a "good" dealer. I just traded my Saturn for a Chevrolet Cobalt, Kept hearing about Saturn having problems with the timing belt (chain) going out and taking out part of the engine when it blew. I LOVE my sporty red Cobalt and its a lot spunkier than the Saturn.
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Re: Caring Auto Dealer?

Postby sharon » Tue Mar 02, 2010 2:11 pm

VickieP wrote:
sharon wrote: Been lifting a heavier weight at the gym with my right arm in preparation.

Explanation please! :lol: Just what will you two be getting into? :roll:


Well, I'd like to say something exciting like cage fighting, but it's actually what Evie and I do best....gambling and buffet!
Need that right arm to be in shape for button pushing and fork lifting! :lol:
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Re: Caring Auto Dealer?

Postby Bethers » Tue Mar 02, 2010 6:25 pm

Evie,
I'm so glad to hear how great that trip to the Chevy (taking care of Saturn's) business. How foolish the old Saturn and now Acura dealer was to not keep the Saturn repair business. Look at you - saying you should have bought a Chevy. I truly believe that the service department is where we should go first before ever buying a car. Course, now that I'm on the road full-time - that wouldn't matter - but sure does otherwise!

Haha Sharon - since they are pushbuttons now - it's just your fingers you need to exercise.
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Re: Caring Auto Dealer?

Postby avalen » Tue Mar 02, 2010 8:45 pm

sharon wrote: Just warms the cockles of my heart!

hmmm, now Sharon, thats the second time I've heard you use that term
lately, so..........what the hell is a cockle? :lol:
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Re: Caring Auto Dealer?

Postby Sparkle » Tue Mar 02, 2010 9:58 pm

sharon wrote: Been lifting a heavier weight at the gym with my right arm in preparation.


I figured it was for hefting pints of beer. Those mugs get heavy. Keep your cockles warm by all (or any) means.
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Re: Caring Auto Dealer?

Postby Cedar518 » Tue Mar 02, 2010 10:29 pm

So glad you had a good experience with that Chevy dealer. It must be something with Chevy dealers!

When we had the accident last fall Kath went to our Ford dealer (to replace her Ford Explorer) to find a new tow vehicle and basically got blown off. So,.............. she went to a local Chevy dealer,... and,.... she's now happily driving a Chevy Trailblazer. And, when I trade my Ford Escape I will go to that Chevy dealer first.

Go Chevy!
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Re: Caring Auto Dealer?

Postby sharon » Tue Mar 02, 2010 11:17 pm

avalen wrote:
sharon wrote: Just warms the cockles of my heart!

hmmm, now Sharon, thats the second time I've heard you use that term
lately, so..........what the hell is a cockle? :lol:


Ask Mitch or Vickie!! :lol: :lol: :lol:
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Re: Caring Auto Dealer?

Postby Nasoosie » Wed Mar 03, 2010 5:24 am

WOW!-----I plugged into Google 'what does the expression cockles of my heart mean?' and you won't BELIEVE what a porny page turned up! I backed quickly out of there, and will answer with what I learned years ago instead!

A cockle is a salt-water shelled creature, and our heart's valves look remotely like one of those! (As in "Cockles and mussels, alive-alive-O!"

Whew----calm down now! I never knew such pages could be accessed that easily out there in byteland! I sure do hope Big Brother isn't keeping track of my browsing history this morning!
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Re: Caring Auto Dealer?

Postby sharon » Wed Mar 03, 2010 9:47 am

Nasoosie wrote:WOW!-----I plugged into Google 'what does the expression cockles of my heart mean?' and you won't BELIEVE what a porny page turned up! I backed quickly out of there, and will answer with what I learned years ago instead!

A cockle is a salt-water shelled creature, and our heart's valves look remotely like one of those! (As in "Cockles and mussels, alive-alive-O!"

Whew----calm down now! I never knew such pages could be accessed that easily out there in byteland! I sure do hope Big Brother isn't keeping track of my browsing history this morning!


:lol: :lol: :lol:
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Re: Caring Auto Dealer?

Postby mitch5252 » Wed Mar 03, 2010 10:20 am

Nasoosie wrote:Whew----calm down now! I never knew such pages could be accessed that easily out there in byteland! I sure do hope Big Brother isn't keeping track of my browsing history this morning!


:lol: :lol: PORNY :lol: :lol:
Never heard that word before. I like it.
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