Kelly gets this thing in her email called, "Not always right". It's things that have been sent in about customers and how dumb some of them can get or are? LOL I have been reading some of them and this one just cracked me up as it reminded me so much of the Lodge this past season. We had a couple of guests like this.
http://notalwaysright.com/page/5
The story is about 3/4's of the way down the page called, "Do As I Say, Not While I Stay".