Okay, here's the long version. Earlier post was from my iphone, just so you ladies wouldn't worry. I had googled RV repair Kansas City but you never know who is good or bad from them. Imagined all kinds of scenarios all night, mostly involving me having to park in KC for days on end waiting on parts from Timbuktu
I woke up this morning and remembered that I am a member of Good Sam and maybe they could give me some recommendations so called them and lady gave me a list. Called first one PREMIER COACH SERVICES. At first, they told me that their waiting list is 3 1/2 weeks. So I told my sob story and he said if they bumped me above the others I would have to pay for 2 hours of a tech's time, no matter how long it took. I asked how much per hour, I think something like $112.50(why an odd amount, who knows?) I agreed, he gave me an address because he never heard of where I was. Took about 90 minutes to get there. They were AWESOME!!!! The girls in the office were as friendly as could be, they loved Eddie, offered me cold water and insisted I bring Ed inside while I waited. About an hour later, my service tech, Dexter, (yes, that is his real name, ain't it cool?) came out and I assumed he would have bad news for me. He said "You're good to go." I didn't believe him at first then jumped up to hug him. I think he was a little embarrassed the old lady was hugging him.
It had some kind of error code that needed to be re-set and they had done so. Then they were letting it start cooling so I could see that it was fixed! They think it may have come from a low voltage kind of thing, but not sure about that. I have an extended warranty that covers parts but no part was needed, plus I think there is a $250 deductible and get this, by total bill was $245!!! I was ecstatic to pay that and be on my way west. Incidentally, they climbed up on top to get my TV antenna situated correctly which I had noticed but wasn't sure how to do. They showed me that there is a small box with an outlet in it inside the compartment where my electric cord is and told me that after I unhook at a campground I should plug into that box. It helps keep batteries charged etc. I never knew this and I have owned this rig since 2008! It's probably on my "walk Through" video that I lost right after making it, never to be seen again.
Also while chatting with their service manager about all the places I'd been I mentioned that the east coast state parks often don't have elec hookups. He asked why I didn't use the generator. I admitted I didn't know how so they took me right out and showed me. When I first got the rig, I tested the genny once and when I went to do so the second time it wouldn't start and I haven't touched it since. I had no idea I could run it while driving and run the a/c to cool down the coach in these 90+ days! So, bottom line: This is a great business that cares about their customers and offers service above and beyond. They mentioned that all of them RV so they do understand and I am beyond grateful to have a cold fridge and be able to continue on my trip.