It Pays To COmplain

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It Pays To COmplain

Postby retiredhappy » Thu Mar 10, 2011 10:42 am

I have Dish TV and yesterday I got a notice in the mail that they were giving me Starz movie channel for FREE. Well in the past every time they added a "free" channel they had raised their rates. Went online to my account which is on autopay and sure enough, they had raised their rates $5.00 which brings my bill up to $86. They don't know it but my daughters two receivers are also on my bill and I just use her address as mine - guess I should say they don't know my two receivers are in my rig. Anyway, I was really annoyed and called them and complained LOUDLY. Next thing I know they are giving me a credit of $5 a month for a year. I always say, "The squeaky wheel gets the grease." I did tell them they had priced themselves higher than my local cable company. Not sure if that's true or not but it sounded good. Moral - COMPLAIN, COMPLAIN, COMPLAIN, sometimes it pays.
Karen West
Baxter, Sophie, & Bailey


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Re: It Pays To COmplain

Postby HorizonSeeker » Thu Mar 10, 2011 12:58 pm

That's brassy girl. Good for you! You should meet my sister the Glimmer Goddess. Sounds like something she would do.

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Re: It Pays To COmplain

Postby avalen » Thu Mar 10, 2011 7:34 pm

good for you Karen, I've heard that saying...the squeaky wheel gets the most attention.
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Re: It Pays To COmplain

Postby snowball » Thu Mar 10, 2011 11:38 pm

my sister in law is great at complaining ....had a problem with milk that year at the local store ended up with coupons for new milk and something about ice cream as well just finished up there last free ice cream. So in both cases it helped lots to complain
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