Kudos to V&V RV Repair, Redwood City, CA

[Anniepoo]

I've got a new to me 78 RV. About 6 weeks ago I came out after a shower to turn off the hot water heater, and found the thermostat part all scorched and black. The temp knob was a big cinder blob.

=8cO

After panicking a bit and shutting off the propane, I took her to V&V, expecting a pricey repair.
I also needed some toilet paper, so I went inside to buy some. Came out and the mechanic told me my heater was probably fine, it just needed the flame adjusted.
He brought out a special soot cleaner and a bucket of water, washed the area, and adjusted the flame so it wouldn't happen again. Offered to order a knob, but said I could get one off a dead domestic water heater. I haven't bothered, I never adjust the temp anyway.

Total cost - no charge.
What I was expecting - replacement of hot water heater, $600 or more.

[BirdbyBird]

It is nice to hear the good stories and know that there are still reliable ethical business/service individuals out there.

[Bethers]

Thanks for sharing that experience. And like you, my water heater temp only gets set once - never touch it again. Glad it was so easy and wasn't a major problem. Better yet that they didn't try to take you for anything.