It's Wednesday! Hump Day....
Posted: Wed Jan 14, 2009 5:56 am
Goooood Morning Sistahs!!!!
Brrrrr it's a cold start to my Hump Day, it's 10f on my back porch! At least I think that's what it says? I didn't feel like scraping ice off the thermometer with my finger nails this morning. Suppose to be even colder tonight, down to 5f or so. There's a lot of outside dogs here in the neighborhood so I hope they all have something in their dog houses to burrow into to keep warm.
Working up where we do at ACT it stand for Advance Call Center Tech. We all say that it stands for Always Changing Things. And that name lives up to itself every week. Since training began a week and a half ago they have changed things twice now. What started out as collections training for mortgages is now what they call loss mitigation. Which is customer service for mortgage holders who are having a really hard time and more than likely facing foreclosure. We would be servicing various investors ie. Fannie Mae, Freddie Mac, FHA, VA and of course BOA mortgages. Now for some reason we here in TN will not be doing BOA mortgages? I guess the 'mitloss' team in Buffalo will be doing them? The team in Buffalo is the only ones doing any 'mitloss' at this time so our crew is badly needed because the other is so swamped and so far behind. It's gonna be interesting that's for sure. They are suppose to fly down a bunch of people to finish our training next week in what they call nesting. I don't think that there is anyone in the training class who is not nervous or scared half to death.
Got some other news to share but it will have to wait until I get home later as I really don't have much time to get into it this morning. So ya'll can wonder what it is today while I'm working.
Got the coffee pot ready and waiting for all you sleepy heads and got the cups sitting here too. Picked up some frozen blueberry waffles for whoever is interested and Mrs Buttersworth syrup. Yum Have banana nut muffins and English muffins sitting here. Butter, peanut butter and a choice of jams and of course Biscotte too. Can't forget that.
Hope everyone has a super great day, stay safe and warm.
Love to all
Brrrrr it's a cold start to my Hump Day, it's 10f on my back porch! At least I think that's what it says? I didn't feel like scraping ice off the thermometer with my finger nails this morning. Suppose to be even colder tonight, down to 5f or so. There's a lot of outside dogs here in the neighborhood so I hope they all have something in their dog houses to burrow into to keep warm.
Working up where we do at ACT it stand for Advance Call Center Tech. We all say that it stands for Always Changing Things. And that name lives up to itself every week. Since training began a week and a half ago they have changed things twice now. What started out as collections training for mortgages is now what they call loss mitigation. Which is customer service for mortgage holders who are having a really hard time and more than likely facing foreclosure. We would be servicing various investors ie. Fannie Mae, Freddie Mac, FHA, VA and of course BOA mortgages. Now for some reason we here in TN will not be doing BOA mortgages? I guess the 'mitloss' team in Buffalo will be doing them? The team in Buffalo is the only ones doing any 'mitloss' at this time so our crew is badly needed because the other is so swamped and so far behind. It's gonna be interesting that's for sure. They are suppose to fly down a bunch of people to finish our training next week in what they call nesting. I don't think that there is anyone in the training class who is not nervous or scared half to death.
Got some other news to share but it will have to wait until I get home later as I really don't have much time to get into it this morning. So ya'll can wonder what it is today while I'm working.
Got the coffee pot ready and waiting for all you sleepy heads and got the cups sitting here too. Picked up some frozen blueberry waffles for whoever is interested and Mrs Buttersworth syrup. Yum Have banana nut muffins and English muffins sitting here. Butter, peanut butter and a choice of jams and of course Biscotte too. Can't forget that.
Hope everyone has a super great day, stay safe and warm.
Love to all